Services
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Strategic Communication
Public Information Management
Strategy and methods of collecting and organization of and control over the structure, processing, and delivery of information from all sources and the distribution of that information to target audiences.
Consumer Surveys
Create surveys to gather feedback Measure & create a plan to act on feedback. Give clients the data they need to make informed decisions
Construction Communications
Creating construction phasing documents and messaging for public & media consumption
Emergency Public Information
develop, coordinate, and disseminate information, alerts, warnings, and notifications to the public and incident management responders.
Community Education
Creation and coordination of public information dissemination within publicly accessed networks, platforms, and outlets
Stakeholder Engagement
Communications Strategy
Why, what, and how of getting the project, or initiative out.
Community Relations
The various methods used to establish and maintain a mutually beneficial relationship with the communities in which the project is occurring. Building local community relationships can be the most important communication activity undertaken by an organization.
Focus Groups
Creation of a demographically diverse group of people assembled to participate in a guided discussion about a particular project, or to provide ongoing feedback on a campaign, construction project etc.
Stakeholder Identification
A person with special interest and or concern in the project.
Outreach & Public Participation
Creation of any process (and timeline) that directly engages the public in decision-making and gives full consideration to public input in making that decision. Public participation is a process, not a single event.
Strategic Planning
Organizational Strategy
The sum of the actions a company, organization or municipality intends to take to achieve long-term goals.
Operational Assessment
A systematic process for obtaining valid information about the performance of an organization and the factors that affect performance. The focuses are on the organization as the primary unit of analysis.
Project Management
Organization and management of resources that are necessary to complete a project a piece of work that is not a process or an operation. It has a start, an end, and goals.
Plan Implementation
The execution of a plan, decision, or method-the documented steps necessary for success
Public Relations
Media Relations
Refers to the mutually beneficial relationship between journalists and public relations professionals. One of the biggest benefits for journalists is the easy access to story ideas and sources.
Crisis Communications
Crisis communication can be defined broadly as the collection, processing, and dissemination of information required to address a crisis situation. It is the “dialog between the organization and its public(s) prior to, during, and after the negative occurrence.
Brand Positioning
A brand positioning statement is a description of your target market that also includes a holistic picture of how you’d like your brand to be perceived by customers (based on research and data). Simply put, this statement is the who, when, where, why, and how of your brand’s identity.
Storytelling
Messaging that connects a project, brand, company, or initiative to the community